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Today I had the opportunity to participate in the first Twitter discussion (hashtag #peoplechat) lead by PeopleClues, a global provider of assessment technology. The weekly chat sessions will be held every Tuesday at 12:30 p.m. CST. PeopleClues and its moderators will pose questions and encourage discussions on topics relating to HR.

Today’s topic was Culture and HR, which is right up my alley, so I was sure to tune in. I’d never taken part in one of these rapid-fire discussions on Twitter before, so I wasn’t sure what to expect. It lasted for 30 minutes, but it felt like only 3 by the time everyone signed off and all that was left was the last bit of the high I was getting by just clicking the refresh button over and over again, hoping for yet another great question or answer put out by the many participants, and perhaps, if I was very lucky, another mention directed at me, hehe. (I know, but I don’t think anyone can disagree that it is infinitely more fun to participate when you’re getting positive feedback.)

PeopleClues does plan to post a recap of the #peoplechat discussion tomorrow on their blog, but I’d like to do a mini-recap of my own. Unfortunately it will mostly be from memory alone. Lesson learned: next time, take notes!

The first question that was posed was what you can do to improve culture when it’s less than impressive to begin with. While all suggestions were well thought-out and helpful, a few of the responses were re-tweeted by PeopleClues. Those answers centered around acknowledging that there is a problem, facing it head on, and making a change! My tweet, the idea to ask the employees what they think is the problem and how it can be improved, was also a common theme in the answers for question one. Overall, I guess we learned, if it doesn’t work, fix it until it does!

After ten minutes of discussing how to improve culture, the second question on how to foster an innovative and creative working environment was posted. This time PeopleClues also offered their own answer, suggesting “hire the right people, be the culture, employees will follow!” Another great answer reminded to minimize negativity by taking employee input and feedback seriously. Personally, my favorite theme in the answers for question two was investing in your employees by offering ways to develop themselves and their skills. If your employees are learning and happy, productivity and retention will increase. Can’t go wrong there, folks.

Finally it was time for the last question of the week: “What is one thing you do to develop your culture from the top down?” Suggestions ranged from setting good examples to making sure to be transparent about what’s going on at all times. Then, as quickly as it had begun, it was done. And wait, I think someone also mentioned free yogurt for everyone?

Be sure to join the #peoplechat Twitter discussion next week on Tuesday at 12:30 CST. I can’t wait to see what they come up with next!

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